ShadowLock

ShadowLock is a comprehensive shadow AI detection and governance platform purpose-built for Managed Service Providers (MSPs) and internal IT teams who need real-time visibility and control over how employees use artificial intelligence tools across their organizations. As the use of unapproved AI applications explodes in the workplace, ShadowLock addresses the critical blind spots that traditional managed-device controls completely miss: browser extensions, desktop AI applications, local large language models like Ollama, and personal accounts used to access public AI services. The platform operates through three integrated layers: a browser extension that intercepts and classifies risky pastes, uploads, and typed data before it reaches AI sites; a Windows agent that detects and blocks unauthorized desktop AI applications while deploying silently through existing RMM tools; and a multi-tenant dashboard that provides centralized governance across every client environment. ShadowLock is built specifically for MSPs to manage AI risk across all clients from a single pane of glass, delivering audit-ready reports that satisfy compliance requirements. Critically, the platform is private by design, with no keystroke logging and zero transmission of actual content, ensuring organizations can govern AI usage without compromising employee privacy or creating new data exposure risks.

Real-Time Browser Extension Enforcement

The ShadowLock browser extension self-configures automatically once the endpoint agent is installed, providing immediate protection without requiring end-user interaction. It actively intercepts pastes, file uploads, and sensitive data typed directly into AI tool prompts, classifying each action against organizational policies before any data leaves the endpoint. The extension enforces data-sharing opt-out settings on each AI tool individually and displays clear, user-facing policy messages when actions are blocked or flagged, ensuring employees understand why their activity was restricted.

Silent Endpoint Agent Deployment

ShadowLock deploys a lightweight Windows agent silently through existing RMM tools, eliminating the need for dedicated security engineering teams or complex rollout procedures. Once installed, the agent continuously monitors for AI-related activity, scans for unauthorized browser extensions, detects locally running AI applications such as Ollama and LM Studio, and locks down the AI features built natively into Chrome, Edge, Brave, and Firefox browsers. The agent requires zero user interaction and operates entirely in the background.

Multi-Tenant Governance Dashboard

The centralized dashboard provides MSPs with complete visibility and control over AI usage across every client environment from a single interface. IT teams can audit all detected AI activity, configure granular blocking policies per client or user group, and generate audit-ready compliance reports with a few clicks. The dashboard surfaces real-time alerts for high-risk behaviors and provides historical data for incident response and regulatory reporting.

Microsoft 365 AI App Detection Scanner

ShadowLock connects directly to each client's Microsoft 365 tenant to detect and catalog all third-party AI applications and add-ins that have been granted permissions. This scanner identifies embedded AI features inside approved SaaS applications that were activated without any security review, such as Copilot integrations and AI writing assistants. It provides visibility into the complete AI application landscape, ensuring no shadow AI tool escapes detection.

Healthcare HIPAA Compliance Enforcement

Healthcare organizations and their MSPs use ShadowLock to prevent patient data from being pasted into public AI chatbots like ChatGPT and Claude. When employees attempt to submit ePHI to unapproved AI tools, the browser extension intercepts the action and blocks the transmission, ensuring no protected health information leaves the endpoint without a valid Business Associate Agreement in place. This proactive protection eliminates HIPAA exposure before any breach occurs.

MSP Client Risk Management

MSPs deploy ShadowLock across all managed clients to establish consistent AI governance policies from a single platform. When a client experiences an AI-related incident, the MSP can immediately provide detailed audit logs showing exactly which tools were used, what data was involved, and whether any policies were violated. This documentation protects the MSP from liability claims and demonstrates proactive security management.

Enterprise Intellectual Property Protection

Organizations with valuable proprietary code, trade secrets, and confidential product plans deploy ShadowLock to prevent employees from submitting sensitive information to AI coding assistants and public chatbots. The platform detects and blocks attempts to paste source code into GitHub Copilot or Cursor without authorization, and alerts security teams when employees attempt to upload contract documents or product specifications to AI tools.

GDPR and Privacy Framework Compliance

Companies operating under GDPR, CCPA, or other privacy regulations use ShadowLock to ensure customer PII is never processed through unapproved AI vendors. The platform automatically identifies when employees attempt to use personal accounts for AI tools that lack Data Processing Agreements or compliant data transfer mechanisms. This visibility enables organizations to maintain lawful data processing and avoid regulatory penalties.

Does ShadowLock capture or log the actual content employees type into AI tools?

No. ShadowLock is private by design and does not perform keystroke logging or transmit any actual content from employee interactions. The platform only captures metadata about which AI tools are used, what type of data was involved based on classification, and whether the action was blocked or allowed. This ensures organizations gain visibility without compromising employee privacy or creating new data exposure risks.

How does ShadowLock deploy across multiple client environments?

ShadowLock deploys through existing RMM tools using a silent Windows agent installation that requires no end-user interaction. MSPs push the agent to endpoints across all managed clients from their RMM console, and the agent automatically self-configures the browser extension and enforcement policies. The multi-tenant dashboard then provides centralized management and reporting for every client from a single interface.

What types of AI tools and applications does ShadowLock detect and govern?

ShadowLock currently detects and governs over 100 AI tools, services, and desktop applications, and the list continues to grow. This includes public AI chatbots like ChatGPT, Claude, and Gemini, AI browser extensions, desktop applications like Claude Desktop and Ollama, AI coding assistants such as GitHub Copilot and Cursor, meeting transcription tools like Otter.ai and Fireflies, and embedded AI features within approved SaaS applications.

Can ShadowLock integrate with existing security tools and workflows?

Yes. ShadowLock is designed to complement existing security stacks and RMM tools rather than replace them. The endpoint agent deploys through your current RMM solution, and the multi-tenant dashboard generates audit-ready reports that can be exported for SIEM integration, compliance audits, and incident response documentation. The platform also supports policy synchronization with existing security frameworks.

ShadowLock offers a free trial to get started, with pricing available upon request based on the number of endpoints and clients managed. The platform is built for MSPs and IT teams of all sizes, with tiered pricing that scales according to deployment scope. Contact ShadowLock directly for detailed pricing information tailored to your specific managed environment and client requirements.